Exclamation mark Important Coronavirus information


Get in touch

Round 4 of testing results at Embracia Moonee Valley

September 21, 2020

Dear Residents and Families,

Re: Round 4 of testing results at Embracia Moonee Valley

Yesterday we had our 4th round of testing for residents and staff.  We had 231 tests completed and we received one new positive, which is a resident from Northerly household who has mild symptoms and has now been moved to Winx household in line with our cohorting process.  The other 230 all tested negative to COVID-19, meaning all other households remain COVID free after 4 rounds of tests.  We have another round of testing planned for Wednesday and we will share those results with you on Thursday.  Although we are disappointed to have another positive case, we are pleased to have contained it to one part of our home.  In aged care and hospitals, it is always the most difficult to contain any highly infectious virus in an area with people living with dementia.  Every attempt has been made and is continually made to support and direct residents to their rooms. The constant cleaning of communal and high touch surfaces is constant, however, in an area with people living with dementia, this is particularly challenging.  It has resulted in us having to consider all residents in the Northerly household to be close contacts of one another as it is difficult to monitor every resident, every second of the day, even with increased staffing.

At our meeting last week with DHHS and in particular, with Dr Evelyn Wong, we did raise the question regarding assessing some of our COVID free households for reduced restrictions when safe to do so.  By this we mean residents in the households after multiple rounds of negative results being able to come out of their rooms and dine and socialise with each other just within their households.  We push this cause as we feel the pain of residents being isolated in their rooms for such lengthy periods of time and we understand the importance of companionship, socialisation and increased mobility by being able to move about their individual households, back with their friends.  Dr Evelyn Wong informed us that she would assess each individual aged care home their current circumstance.  We hope after Wednesday’s tests, if we have another round of negative results for already COVID free households, that we will advocate for our residents social and emotional rights to NOT be confined to their rooms. As we always do, we will keep you informed of any outcome along the way.

Active Cases according to our notifications:

TOTAL:  13 Residents

  • Resident 1 – Day 12
  • Resident 2, 3, 4 – Day 9
  • Resident 5, 6, 7 – Day 8
  • Residents 8, 9, 10, 11 – Day 6
  • Resident 12 – Day 5
  • Resident 13 – Day 2

TOTAL: 8 Staff

We wish to bring up the matter of window visits, which are pre-booked, time bound and have restricted numbers.  It has come to our attention that group sizes have grown to beyond what we have specified and families are staying longer than their allowed time, which means other families with pre-booked times for window visits are delayed and having their time pushed out.  We have also had children and babies attend courtyard window visits, which is not permitted.  Given all of this, we wish to clearly outline the rules for window visits as we all need to work together so everyone has equal opportunity and time with their loved one at a visit.


  • Must be prebooked with Lifestyle team – lifestylemv@embraciavic.com.au
  • Only 3-4 people per visit
  • 30 mins in duration, not an hour.
  • No children under 16 years, including babies
  • Please enter via North Rd entrance only which is our main front entrance.
  • Please DO NOT enter via rear Glamis Street service yard, or Ridge Drive or The Crossway.

We thank you in advance for your patience, cooperation and understanding during these challenging times.  All decisions made are to ensure our residents safety as well as ensuring we continue to comply with all government directives.  We will keep posting photos each day and keep you informed every step of the way.  Please keep following our Facebook page, Instagram, and our website to keep up to date.

Take care and stay safe.

Kind regards,

Sarah MacKenzie
Managing Director

Damien Lippiatt
General Manager

We provide exceptional aged care in an intimate community that feels like home.