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Embracia Reservoir – COVID Hot spot in Preston and surrounding community area

October 24, 2020

Dear Residents and Families,

Re: COVID Hot spot in Preston and surrounding community area

You may be aware of the recent hot spot in Preston linked to the East Preston Islamic College.  Following this new cluster, we have been advised by the Victorian Aged Care Response Centre (VACRC) to restrict visitors to our home as a precautionary measure to keep our residents safe until this cluster is under control.  Please know we currently have NO CASES at Embracia Reservoir.

We have sufficient PPE for our staff and we already cohort our staff to one household within Embracia Reservoir and now we have implemented separate break areas for each household to ensure even greater cohorting of staff.  Our staff will continue to do their screening, including temperature checking at the commencement of each shift as well as undergo voluntary weekly COVID-19 testing during these times.  We are doing all that is possible to minimise the risk of this local outbreak entering our Embracia Reservoir home.

We need you to all do your part too with visitation.  We will continue to offer window visits and support our residents with the use of electronic tablets to uses Zoom or Facetime, but at this time we will not be allowing visitors inside our home as we want to minimise traffic inside and do all that we can to keep our residents safe. We will continue to communicate with you, but at this stage we can only inform you that our NO VISITORS will be until further notice and we are unable to provide an end date at this stage.

We need to take these proactive and precautionary steps as our residents’ safety MUST come first.  We thank you for your support and understanding during these challenging times.  Please be reassured that we will increase our social media posts on Facebook and Instagram during these times to keep you informed and provide images of residents enjoying a COVID normal life.

Please also keep booking your zoom call and window visits with our lifestyle team (lifestyleC@embraciavic.com.au).  Thank you again for working with us and for your ongoing support.

Take care and stay safe.

Kind regards,

Sarah MacKenzie
Managing Director

Damien Lippiatt
General Manager

We provide exceptional aged care in an intimate community that feels like home.