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Embracia Reservoir – changes in conditions for visits and outings

November 17, 2020

Dear Residents and Families,

Re: Embracia Reservoir – changes in conditions for visits and outings

We would like to update you on the recent changes in the restrictions for visitors and residents going out on outings from the home. As you know these restrictions have been evolving and they will continue to as the COVID situation progresses. We will keep you informed of these changes.


We do have some welcomed changes, however the usual screening, temperature checks and wearing face masks when visiting remains in place. We still encourage everyone to be vaccinated against influenza if you would like to visit.

The new conditions:

  • Children are now allowed to visit and may be accompanied by an adult. Note that if visiting in the resident’s room there is a limit of two visitors. If more than 2 people from the same house wish to visit, it must be outdoors.
  • Visit time is extended to up to 2 hours a day.
  • Two visitors coming from the same house can visit the resident in their room – this is due to the 4m2 per person directive.
  • More than two people from the same house may visit one resident but it must be outside.
  • We have modified the visiting hours: 10.00am – 4.00pm & 5.30pm – 7.30pm  Monday to Friday & 10.00am – 3.00pm on weekends.
  • One visit per day remains and there is flexibility for visitors who are supporting a resident receiving palliative care.


Residents may take outings as long the current Victorian Government restrictions are observed such as social distancing, wearing masks and within the restrictions on gatherings. We also ask that you provide us with information on where residents are going, who will be with them and the contact information.  This will assist in any contact tracing if it is required. We still encourage that everyone practices good hand hygiene and using hand sanitiser. Residents will not be required to isolate when they return from their outings.

We would like to thank you for your understanding and patience, but things are improving, slowly.

Kind regards,

Sarah MacKenzie
Managing Director

Damien Lippiatt
General Manager

We provide exceptional aged care in an intimate community that feels like home.