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Embracia Moonee Valley – Third Round Test results and count explanation

July 23, 2020

Dear Residents, Families and Friends,

Re: Embracia Moonee Valley – Third Round Test results and count explanation

We tested 288 people and we have received 219 results back so far. We have been notified that two tests were invalid so require retesting and that leaves 66 pending.  Unfortunately, we received advice that another resident has tested positive to COVID-19. They were originally from the Winx household and so are related to the original cases. After a person is infected with COVID-19, it may take up to 14 days to show signs and symptoms of the virus. This is why we have tested several times and we keep monitoring close contacts for any changes in their health. The resident has now returned to their room in Winx and had consultation with their doctor and their family. They are stable, asymptomatic and they are in good spirits. The other five residents in Winx are all stable and those with symptoms are all mild and showing improvement. The sixth resident remains in hospital and is stable.  All other results are negative.  The other five residents who were transferred out of Winx last week and into other households, have all returned a further negative result.

Like many of you, we too have noticed a discrepancy between what we report to you and what is reported in the media. Today we investigated this with the Commonwealth Government, the Victorian Dept Health and Human Services (DHHS) and some media outlets. It seems the media collect their data from our website and the DHHS website. You receive the same data which is on our website. However, the DHHS report all cases that they attribute to Embracia. In addition to just counting residents and staff, they also count the close contacts of COVID-19 cases and others who may attend our testing. This counting can include our employees who test positive but are on leave, or working at other places, or have not worked a shift in the last 10 days or more. It may include what is known as “household counts” who are close contacts, like a partner or housemate of a case which originated at Embracia. It may also include people who were tested at our testing site such as agency staff as part of their screening. If these people test as part of our Sonic testing round, they are being classified as Embracia cases and potentially reclassified at the later date when tracing teams investigate it further. We will continue to report on the actual cases and investigate any additional numbers so we can keep the outbreak in context. We know it’s distressing and confusing to see the DHHS report inflated numbers by including staff who haven’t been at work, they are not rostered, or they are out in the community and test positive. These cases are placed unfairly in our count.  Our focus is people who are actually in our building and either living or working there.

Please keep following our Facebook page, Instagram, and our website to keep up to date and see how residents are managing. We also encourage you to keep in contact by electronic means as the Chief Health Officer has directed that this will be how aged care facilities maintain visits ongoing. We encourage you to provide your own devices if possible so you can have more flexible contact with your loved ones.  If you would like assistance, email our Lifestyle team, lifestylem@embraciavic.com.au and they can help or book a time to utilise our devices for teleconferencing.

Please continue to stay safe and wear your masks!

Kind regards,

Sarah MacKenzie
Managing Director

Damien Lippiatt
General Manager

We provide exceptional aged care in an intimate community that feels like home.