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Embracia Moonee Valley – More results from Sunday

July 29, 2020

Dear Residents, Families and Friends,

Re: Embracia Moonee Valley – More results from Sunday

We can now confirm we have the final resident results from Sunday.  From the three remaining results, one resident returned a negative and the other two tested positive.  Keeping consistent with our COVID-19 Management plan, both residents have now been moved into Winx household.  One of these residents is asymptomatic and is an original Winx resident, therefore they have returned to the own room.  The other resident had an invalid test from round three of testing. It was decided by the GP in consultation with the family and authorities to wait and retest in our fourth round. This resident was from Kingston Town and has been unwell over the past week. They have been nursed in their room with staff in full PPE.

Whilst we want to keep you informed on our residents, please respect that due to privacy, we won’t provide specific medical information on each resident. This may include family’s and residents’ wishes not to transfer to hospital but preferring to be nursed and cared for at our home by our staff.  These are all personal and individual choices made by residents and their families, in consultation with their GP and our nursing team.  Please respect the privacy of these individuals and know we will only supply a high level, anonymous overview of resident conditions.



  • 7 active cases in our home. Only one is quite unwell and they are being managed by their GP and our nursing team, in consultation with their family.
  • 1 person in hospital – recovered and is COVID free.


  • 5 active cases who are all stable or asymptomatic
  • 2 recovered and given DHHS clearance.


  • 4 active cases. We are unable to obtain an update on the associated cases due to reallocation, double counting or staff working or testing elsewhere out in the community in hot spots, therefore classification has not been confirmed with us.

We understand these are stressful and challenging times for everyone, however, we feel the need to make a significant point.  Aged Care is being painted as the source of COVID-19, we are the recipients of wide spread community transmission.  Our staff are all temperature checked at the commencement of each shift.  Many live in hot spots of Melbourne and none of our staff have worked with symptoms.  The issue we have faced, and we will continue to face, is asymptomatic, community transmission of COVID-19.  Until as a society we can reduce community transmission, the aged care industry will continue to be at risk and of great concern.

We have been able to contain our spread and that is evident with more than 120 of our residents continuing to test negative and be COVID-free.  Any remarks of blame towards our staff are simply offensive and unfair.  Our staff risk their lives daily to work on the frontline of health care and often, they are the last line of defence, so for that we owe them praise and gratitude.

We wish to reiterate our comments from yesterday regarding visitation.  On Monday 27th July, the Deputy Public Health Commander issued new directions for visitation to aged care facilities. The usual screening questions remain and there is also a condition that all visitors must wear masks. The restriction for children 16 years and younger are not to attend any aged care facilities still remain. Children will need to continue to utilise electronic means of communication.  The above is applicable to homes NOT in lock down.  Embracia Moonee Valley is in lock down, therefore, the visits we can provide are window or balcony visits, and all need to be pre-booked via our lifestyle email address.  In relation to window or balcony visits, we are restricting these visits to no more than 4 people at a time and ALL must wear masks and be over the age of 16 years.  There are some families with loved ones in palliative care, and in those exceptional circumstances, we are authorised to make individual arrangements on compassionate grounds. We hope this clarifies our position and we understand you might not agree or like our decision, however, we are adhering to Government guidelines and directives. It is our intention to keep you connected, whilst keeping everyone safe.  These are unique and challenging times, but small sacrifices will go a long way in protecting our vulnerable community.

Please keep following our Facebook page, Instagram, and our website to keep up to date as we will continue to share photos of what is happening inside our home.  Don’t forget to email lifestylemv@embraciavic.com.au to arrange a phone call, zoom call or a window visit.  Please stay home, wear a mask if you are outside your home, wash your hands regularly and stay safe.

Kind regards,

Sarah MacKenzie
Managing Director

Damien Lippiatt
General Manager

We provide exceptional aged care in an intimate community that feels like home.