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Embracia Moonee Valley – Enhanced Surveillance and Stage 1 visitation

August 31, 2020

Dear Residents, Families and Friends,

Re: Embracia Moonee Valley – Enhanced Surveillance and Stage 1 visitation

After 55 days of lockdown, we have been advised today by DHHS that we can move into Enhanced Surveillance. This means residents can move more freely within their household and that full PPE is not required to be worn by staff. However, staff will still be required to wear face masks and face shields. Limited visits can commence from tomorrow!  What a way to start the first day of Spring!

As we have described previously, the requirements for visitation during enhanced surveillance (the first phase after lockdown) must align with Victorian Government directives and Commonwealth Government recommendations regarding coronavirus for the aged care sector.

There will be two stages of restrictions for visitors as of 1st September. The first stage will only be for 14 days. Then the second stage will be the current, heavier restrictions, for all aged care homes.

The first stage (tomorrow) will allow for one person to visit, once a day for 30 minutes. The second stage will increase to the more strict, current restrictions for visitors in all aged care settings. Those restrictions for second stage state that all visits are to be conducted by electronic means, window visits or only in person for essential care when it is not possible by electronic means.

Stage One: commences today 1st September 2020

  • This is for a limited period of 14 days to allow you to visit in person now we have moved to enhanced surveillance
  • One visitor, one visit per day for a 30-minute duration
  • All visitors must wear a face mask while visiting, including in your loved one’s bedroom.
  • Visitors are required to supply their own face mask.
  • Use hand sanitiser which is located at the door and on the walls around the home
  • Practice social distancing
  • Visit to be in the resident’s bedroom, or outside – no group gatherings in any areas
  • Visiting hours 10am – 4pm Monday to Friday and 10am – 3pm on weekends
  • All visitors are required to have a current vaccination against influenza
  • All visitors are required to undertake screening which includes a temperature check.
  • All visitors must report their full name, phone number, and list the full name of the resident they are visiting. This is for future tracing purposes and a government requirement.
  • Visitors must sign confirmation of screening questions – Admin staff will manage this on weekdays and care staff on weekends.
  • If you bring food, it is not to be shared with anyone other than your family member
  • Please do not gather with any other visitors inside the home.  You are only to visit your loved one.

Stage two: commences 14 days after enhanced surveillance, which will be Tuesday 15th September.

You may only visit the home for the following reasons:

  • as a parent, guardian, carer, partner, or support person (for example a friend or sibling), of a resident, to provide emotional and social support if that cannot be delivered via electronic or non-contact means
  • one visitor per day, one visit per day, maximum of one hour (if approved by management considering the above criteria)
  • for attending a resident in palliation or providing end of life support
  • providing end of life care to a resident of the facility is limited to two visitors at a time, with no limit on duration or number of visits
  • Eligible visitors: Visiting hours 10am – 4pm Monday to Friday and 10am – 3pm on weekends
  • Visits may only take place in a resident’s room or outside
  • All visitors are required to wear a mask at all times, including in resident’s bedrooms.
  • Visitors are required to supply their own face mask.
  • All other screening requirements still apply

Visitors will not be permitted if they:

  • have been diagnosed with COVID-19 and not yet received clearance
  • the person has been tested for COVID-19 and has not yet received the results of that test.
  • have travelled in the last 14 days, are unwell with flu-like symptoms, such as a cough, sore throat, runny nose, shortness of breath, or fever of 37.5 degrees or higher
  • DO NOT have a current vaccination against influenza
  • have had known contact in the last 14 days with a person who was a confirmed case of coronavirus (COVID-19)
  • are under 16, unless they are visiting a resident who is receiving end-of-life care

Any breach of these is a breach of the Chief Health Officer Directives and may result in fines. We are trying to limit the risk of transmission and keeping out of lockdown. We welcome you to visit your loved ones but please comply with these conditions so we can remain safe, healthy, and accessible.

Don’t forget to email lifestylemv@embraciavic.com.au to arrange a phone call, zoom call or a window visit.  All window visits MUST be pre-booked via the email above, as we need to coordinate all visits.

Thank you again for your ongoing support and patience throughout the past two months.  We really have all been in this together and we will continue to get through this together.

Stay safe and take care of each other,

Sarah MacKenzie
Managing Director

Damien Lippiatt
General Manager

We provide exceptional aged care in an intimate community that feels like home.